Who are Quay Finance?

Quay Finance are an innovative and exciting non-bank lender offering an outstanding home loan service delivered in a unique and refreshing way.

Whe ther you want to purchase a new home, pay off your existing loan sooner or need a loan for investments, we have a solution for you. Unlike o ther lenders, we will help you save money on your home loan so you can achieve your financial goals sooner.

Loan Services Australia processes and manages all loan applications on our behalf, so our technology is leading edge and our service is streamlined. Outsourcing this side of our service to an industry expert not only gives us an exceptional standard in service quality, but translates directly into savings for our customers and introducers.

Knowing we obtain our funds from one of the world's largest banks, you can always feel confident in dealing with us. But what really sets us apart is the way in which we deliver our services to our customers. Quick loan approvals with unbeatable customer service - that's what makes us such a success.

Ownership

Quay Finance is a wholly owned subsidiary of Lifespan Financial Pty Ltd (ABN 23065921735) which holds an Australian Financial Securities License (Number 229892). Lifespan is a financial advisory network that is 100% privately owned and has no ownership links with any financial institutions. Lifespan has over 125 authorised representatives in about 105 offices throughout Australia with funds under advice exceeding $1 Billion.

Lifespan was established 11 years ago in 1994 and is ranked regularly by Money Management and IFA surveys in the Top 50 Financial Advice Dealer Groups in Australia. The financial institutions which control 80% of the financial advice market have no shares or control over Lifespan.

Management And Staff

Quay Finance has a management team with over 30 years experience in commercial and residential finance as a well as equipment and motor vehicle leasing. Our staff are an energetic professional team of friendly Lending Managers that are selected for their skills in listening to their client's needs and take the time to deliver sound financing solutions.

The long experience in Banking and Finance between of the Lending Team and their accreditations with over 30 Lenders gives clients access to hundreds of lending products that would suit the needs of even the most demanding borrowers.

We are full member of the Mortgage Industry Association of Australia (MIAA) and the Finance Brokers Association of Australia (FBAA). We adhere to the MIAA and FBAA strict codes of conduct to ensure the highest levels of service, integrity and professionalism.

We are also members of the Credit Ombudsman Services. The Credit Ombudsman Service is an ASIC approved External Dispute Resolution Scheme established by Credit Ombudsman Service Limited (COSL).COSL provides consumers with an alternative to legal proceedings for resolving disputes with COSL Members.